Job Description: Responsibilities, Qualifications, and Necessary Skills
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The Behavioural Economics graduate will operate across functions (Analytics, Digital, Product, Marketing, Channel) leveraging behavioural insights to design nudges that shape customer behaviour in a way that generates commercial value to the Bank.
The team
The Behavioural Economics team is responsible for researching, collating and recommending global best-practice behavioural case studies from industry and academia, which in turn guide the design and development of new initiatives, implemented through multi-disciplinary teams and regular experimentation. The focus is on full spectrum of personal and business banking services and initiatives span across financial wellbeing, customer outcomes such as improving savings rates and credit performance, and internal productivity.
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This exposure to the value chain within financial services, from execution at the front line to developing, testing and scaling positive interventions. Success is dependent on cross-functional teamwork, which include digital channels, branch network, segment, product and marketing and the programme involves active learning and opportunities for various practical applications.
What you’ll be doing
Through this rotational programme, you’ll get the opportunity to learn how to construct a behavioural intervention, from design to execution and further manage and measure key experimentations. This exciting programme involves identifying new opportunities, researching the latest methods and sourcing behavioural insights from customers, designing, monitoring and measuring experiments and working across functions to implement and scale feasible projects. In addition to keeping up to date on best practice, you also get the opportunity to present your insights and results to a broad range of stakeholders.
Requirements to qualify
Previous work experience: Up to one-year post qualification
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Minimum Qualification Level: Honours or Masters
Qualification: Honours or Masters in (Behavioural Sciences):
- Economics
- Behavioural Finance
- Sociology
- Psychology
- Neuroscience
Programme Duration: 18 months, you are hired in a permanent capacity
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