IT Network Administrator - mrpIT at Mr Price Group

mrpIT is our very own in-house IT department. mrpIT has over 200 passionate IT professionals who are responsible for the architecture, development, maintenance, security and availability of the Group's systems environment.

As a division, we are dynamic, responsive, creative and innovative “techies” and we aim to deliver differentiated solutions that are fit for purpose, balancing best of breed and value for money for the Group.

The purpose of this role is to provide technical support for Data Centre Operations involving Microsoft Windows platform which includes operating system, virtualisation, local storage and network. Data Center Operations functions also include racking/decommissioning hardware equipment, supporting and coordination of hardware equipment within the Data Centre, documentation of assets.

What experience we’re looking for?

• Grade 12
• Relevant IT Bachelor’s Degree, Diploma or Complete Microsoft Certifications (MCSE/MCITP)
• A minimum of 3 years in a technical role (implementation and maintenance).
• Good knowledge of hardware platforms, hypervisor, networking and storage.
• Strong knowledge of Microsoft Windows Server operating system and virtualisation technologies.
• Experience with Installation, upgrade, patching of server hardware and platform software.
• Experience with data backup, data recovery, DR, monitoring implementation, troubleshooting, performance tuning and optimization.

Specific Responsibilities include…

• Document installation and configuration standards for the Windows environment.
• Capacity Management and Planning and ensuring scalability of the environment.
• Troubleshoot and resolve software, hardware, configuration and operational problems.
• Maintaining Windows environment through practical and simple maintenance plan.

• Ensure services and data in Windows environment are backed up and fully restorable.
• Test, Plan and deploy hardware microcode and operating systems patches.
• Test, Plan, deploy and upgrade server operating system.
• Work with senior technical support to facilitate analysis of and resolution of technical issues.
• Participate in the engineering of secure operations environment and delivery of mrpIT projects.
• Follow and enforce established change management processes in alignment with ITIL
• Ensure systems administration and documentation are kept up to date to ensure compliance with operational governance.
• Participate in business continuity and disaster recovery infrastructure planning, building and testing.
• Administration of Active Directory and other IT Systems