Territory Executive: Cape Town - Unilever

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead, we will equip you with the tools you need to shape your own future.

JOB PURPOSE

As Territory executive, you will be responsible for driving sustainable business growth via operator engagement as per defined business contact strategy. You will be part of a multi-touchpoint integrated digital ecosystem to drive Reach & Penetration via automated & segmented data-driven planning & execution. 

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are a self-motivated, outcome-driven sales individual, with a strategic and agile mindset then this role is just for you.

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WHAT WILL YOUR MAIN RESPONSIBILITIES BE (But not limited to):

• Accountable for delivering business targets. i.e. reach, penetration, usage & landing innovations. Maintaining Fully Profiled Operators (FPO), sampling and demos of our products, menu analysis, pantry checks and closing the sale.

• Responsible for executing Multi-touchpoint contact strategy, callage of 100% of known territory base F2F & online when needed, in order to generate demand creation for Food Solutions products & deliver great customer experience.

• Setting SMART call objectives for each customer based on business insights to activation solution selling.

• Gain insight and lead customers to the right solution with pre-planned RAP & data recommendation via task management and handling potential objections.

• Conduct sampling, ideation and cooking demos using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or existing dishes.

• In-call follow-up based on previous calls i.e., pantry checks, sampling follow up and RAP insights.

• Collaborate with Demand Creation Chefs for Operator Culinary training needed.

• Data Enrichment – continuously enrich all operator data to ensure personalized content.

• Seek new opportunities via self-led hunting and Leads Nurturing programme.

• Drive digital selling buying behaviour for UFS orders via e-commerce platforms (Webshop/and or trade partner platforms

Experiences & Qualifications

Minimum:

• Relevant Sales Qualification

• 2-3 years of working experience in similar functions in FMCG

• Proven track record in sales, preferably in the Foodservice Industry

Preferred:

• Passion for food and the out-of-home industry

• Preferable experience within the culinary or catering industry

Skills

• Strategic Selling skills

• Impactful Customer Engagement

• Full understanding of all Customers & UFS solutions (research & pre-call planning)

• Business Insights to Activation Solution Selling

• Familiarity of UFS CD cycle which includes planning of call cycles.

• Sound understanding of all offline & online touchpoints.

• Business Acumen
• Commercial skills
• Negotiation skills
• Data & analytical skills - Ability to use data-driven insights for execution
•  Digital awareness/social media application
•  CRM experience
• Team Player - Ability to work cross-functionally in order to deliver on customer needs
• Agility - Ability to adapt & drive the change and flexibility to pivot self & others towards business requirements
• Strong Communication Skills - Ability to use all company digital tools for external & internal communications.
• Knowing the Business - The ability to demonstrate awareness of the food industry and its markets.

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Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual, you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors (Minimum vs Preference)

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own well-being and resilience.

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

  • PURPOSE & SERVICE: Has humility, and understanding that leadership is service to others, inside and outside Unilever.

  • AGILITY: Explores the world around them, continually learning and developing their skills.

  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.