Cape Union Mart Administrative / Secretarial Jobs in Cape Town
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A 5-month contract has become available at our Head Office in Cape Town for a vibrant, well-spoken and self-driven Receptionist who is passionate about providing awesome customer experiences.
Our ideal candidate will be self-motivated and eager about performance and will have the high energy levels required for our fast-paced retail environment.
Duties and Responsibilities:
Reception and switchboard duties including but not limited to:
-
- Meet and greet clients and team members in a professional manner
- Promptly answer telephone calls and redirect as appropriate, recording and relaying accurate messages as required
- Monitoring the reception and client areas to ensure that they are kept tidy
- Assisting with ensuring that guests receive refreshments
- Ensuring the reception area is attended to at all times
ADVERTISEMENT - CONTINUE READING BELOW
Administration duties such as:
-
- Booking and coordinating meeting room bookings
- Arrange courier deliveries on request and maintain appropriate records
- Ensure prompt collection of packages and deliveries from Reception
Provide general assistance to the team leader and team members
Knowledge, Experience & Qualifications Required
- Minimum 2 years prior experience in a receptionist or similar role
- Previous experience in a clothing retail environment is advantageous
- Matric (essential) with a relevant administration qualification (advantageous)
- A valid driver’s license is advantageous
- Microsoft Office proficiency – Intermediate level is preferable
- Proficient in English
Competencies Required
- Strong commitment to delivering a high level of customer service
- Excellent verbal and written communication skills
- Ability to establish rapport with all stakeholders and customers
- Able to handle conflict and challenging pressures
- Proven administrative, planning and organizational skills
- Professional appearance
- Proactive, accurate and detail-orientated
- Highly motivated with a positive can-do attitude
- Ability to show initiative and solution-focused
- Resilient & tenacious in a fast-paced & ever-changing environment
- Ability to prioritize and manage your time
- Maintain high levels of confidentiality
- Committed, self-motivated, driven and trustworthy
ADVERTISEMENT - CONTINUE READING BELOW