Job Description: Responsibilities & Requirements
DO YOU HAVE THE APPITITE TO GROW YOUR MAGIC?
Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces, and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.
Founded in Belgium in 1919, From humble beginnings to worldwide success, join us on our journey and discover our history and heritage.
We’ve evolved from a father-and-son start-up in Belgium, to a global group with more than 9000 employees, 93 innovation centers, and more than 65 manufacturing operations across 81 countries to date. It’s with great pride that we look back on this century of hard work, courage, and innovation. Thank you for making it all possible and let’s continue building the next 100 years of shared success!
Our passion for innovation, pioneering spirit, and core value our communities, is what makes working at Puratos so magical.
POSITION OVERVIEW
Deliver products/stock to customers in an efficient and professional manner that ensures satisfactory levels of customer service of Chipkins Puratos customers and at the same time carry out all duties incidental to ensuring satisfactory customer service.
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KEY ACCOUNTABILITIES
- Load customer stock (manually) into the delivery truck according to invoices and verify the stock loaded.
- Carrying out customer service duties through road trips to deliver goods to customers.
- Economic handling and care of Company vehicles.
- Observe and adhere to all National Road Traffic rules and regulations when always driving a delivery truck.
- Ensure that customers sign copies of invoices as proof of delivery to acknowledge receipt of goods.
- When applying, record the temperature on the sales invoice dispatch document and ensure the document is counter-signed by the Receiving Manager/Clerk.
- Carry out customer liaison by contacting the Creditors Clerk where goods are to be delivered and has no funds readily available.
- Handle Cash On Delivery (COD) payments from customers during delivery trips and be responsible thereof.
- Assist truck assistant to offload stock at customer premises.
- Upliftment of customer stock.
- Perform trip related admin duties as required.
- Inspect and ensure the cleanliness of the truck.
- Perform other duties as per operational requirements.
JOB MINIMUM REQUIREMENTS
- Grade 12
- At least a Code 10 Drivers’ License/Code 14 Drivers’ License preferred – and a valid Professional Drivers’ Permit (PDP)
- 2-3 years experience driving a Code 10 vehicle
- Travel extensively to deliver goods to customers
- Over and above normal working hours, occasional weekend work and overtime is required
- Written comprehension – the ability to read and understand information and ideas presented through spoken words and sentences
- Good communication skills – English is a prerequisite
- Ability to read and write in English and any other local language(s).
- Basic arithmetic language
- Good personality, hardworking, teamwork, service orientated and trustworthy.
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REQUIRED COMPETENCIES
- Collaborating Effectively: Ability to think and act as one team in a spirit of trust and respect. Being open to different ideas. Building formal and informal relationship networks.
- Communicating Effectively: Developing and delivering communications in diverse modes that generate a clear understanding of the unique needs of different audiences.
- Driving Performance: Showing ambition and going the extra mile to achieve expected results. Driving sustainable operational excellence through diligent planning, prioritization, monitoring & effective use of resources.
- Improving Continuously: Being passionate about achieving high-quality standards for oneself and the organization. Constantly looking for and taking advantage of improvement opportunities
- Managing Customer Needs: Being able and eager to find out what the internal or external customer wants and needs and to act accordingly. Making the life of the customer easier. Fostering a customer-centric culture.
- Ethical, honest and utmost integrity - sharing Puratos values.