Customer Service Intern - Solenis

Job Responsibilities

• Supports order follow-up activities in support of sales channel / field personnel via estimated 70/30 split of phone and off-phone support
• Interprets product availability, pricing and order status to manage customer expectations in particular around delays, backorders and product substitution
• Monitor and manage On Time and in Full on SAP
• Replenishment and reconciliation of monthly stock movement
• Investigate and assist in credit requests, validate special term purchases, coordinate returns for non-technical reasons
• Ensure smooth running of branch with regard to Admin. Serve as a back up to the switch board as and when required Operate within scope of department’s Quality Objectives and PPC  requirements

Why work here?

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team.

Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.