Spitz General Store Assistant: Canal Walk - AVI Limited

THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.

Spitz:

With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength to strength to become synonymous with the excellence of the exclusive international brands it offers in store.

Main Purpose:

To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.

Line Manager: Store Manager

Job Specification:

Key Performance Areas:

Cash control

• Perform cash desk function
• Cash control and banking processes are followed daily
• 0 cash variances maintained
• Manual transactions are accurately recorded

Stock Control

• Stock management processes are followed daily
• Customer orders are followed up
• Weekly stock counts are conducted accurately
• The storeroom department in good condition
• The shoe pairing exercise is completed weekly

Customer Service

• Provide excellent customer service
• Internal & external customer relationship building
• Maintain good customer relationships
• Product knowledge

Minimum Requirements:

Experience:

• Minimum 1 years retail experience

Qualifications:

• Complete Matric/Grade 12

Additional Requirements:

• Retail administration disciplines
• Stock & cash management
• Product knowledge
• Sales knowledge and selling skills
• Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
• Numerical ability

Competencies:

• Minimising Risk
• Meeting Deadlines
• Planning & Organising
• Thinking Analytically
• Building Relationships
• Attention to Detail
• Understanding Others
• Influencing Others