PSG Konsult Limited Administrative / Secretarial Jobs in Eastern Cape
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Job description:
- The Administrative Assistant is primarily responsible for performing after sales service to customers, thereby contributing to the ongoing customer relationship.
- The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures.
- The role needs excellent client relationship management and office administrative skills.
Responsibilities:
- Interact, manage and provide effective client service
- Implement new business
- Prepare client files
- Process client queries and instructions
- Administer all products
- Research product information
- Maintain the CRM system
- Handling personal and commercial Short-term insurance administration
- Claims handling
- Amendments to contracts and renewals
- I-Comply
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Skill sets required:
- Matric Certificate
- RE 5 (Advantageous)
- 2 - 3 years administrative experience within the short-term insurance industry
- Computer literate (MS Outlook, Excel, and Word)
- Good verbal and written communication skills
- Good administration, organisation, and planning skills
- Able to handle admin pressure