Receptionist: South Coast - Curro Holdings

Join Curro's support staff and be a hero to our learners and teachers. We're seeking experienced non-teaching professionals to fill vital roles. If you're ready to contribute to a world-class education, apply today!

What are we looking for?

We are looking for someone with the following experience, qualifications and /or skillsets:

Duties will include

• Manning the switchboard - Answer, screen, and forward incoming calls, as well as provide basic information when required.
• Handling parent, learner and employee relations via telephone, email, as well as in person
• Management of the reception area
• Dealing with new enrolment enquiries and confidential documents.
• Managing Learner Records.
• Performing general administrative duties and taking Minutes at meetings as and when required.
• Administering First Aid to learners.
• Typing of administrative and academic material.
• Offering support to the Marketing Department, capturing details on the lead sheet for marketing stats
• Various other ad-hoc duties as determined by the position.

Competencies required

• Customer Service Skills - Excellent interpersonal-, communication- and reception skills
• Strong organisational skills.
• Attention to detail – must be able to work accurately under pressure.
• Discretion and confidentiality when handling sensitive learner information.
• Enthusiastic, energetic, creative and able to use initiative.
• Be able to work in a team and independently.
• Strong skills in using Microsoft Office (Word, Excel, Outlook, Teams) and various other platforms.

Qualifications

• Minimum requirement is Matric
• Certificate or diploma in Office Administration or a related field is advantageous.
• Computer literacy (MS Office) is essential.
• Highly proficient with general office IT systems.

Experience

• Must have a minimum of 5 years’ experience in a similar, busy environment.
• Excellent verbal, written and English communication skills.
• Knowledge of SASAMS an advantage.
• Experience with CRM systems or office management software is a plus.