Intermediate Software Development Engineer - BET Software

What You’ll Do:

Technical Outputs:

Perform Planning:

• Identify and establish objectives for self and team.
• Work on objectives or goals within timeline.
• Consider all reasonable factors, impediments, and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.

Implementation - Ensure the Solution is Functionally Complete:

• Deliver a solution which covers all the agreed specified tasks and user objectives.
• Deliver a correct solution which provides the correct results with the needed degree of precision.
• Ensure checked-in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution is Reliable:

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks).
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal.
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be reestablished (despite potential attacks).
• Ensure the solution is maintainable, and actively seek methods to reduce down-time.
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term.
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.
• Ensure over time, the solution becomes more mature where the interval between the interventions remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

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Implementation – Ensure the Solution has Effective Security:

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
• Ensure the solution has high integrity where the solution prevents unauthorized access to, modification of computer programs, data, or settings.
• Ensure the solution has a high degree of survivability despite third-Party interventions (attacks, human errors, hardware, or software faults).
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/repudiated later.
• Ensure wherever possible actions can be traced uniquely to the entity that performed them.
• Ensure wherever possible the identity of an entity can be proved to be the correct one.

Implementation – Ensure the Solution is Maintainable:

• Ensure the solution and its relevant code base support ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters to maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to the support team to reduce the development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyze its faults and provide reports before a critical failure.
• Develop the solution in a manner that supports modification for future developers thereby reducing the number of defects or negatively affecting system quality.

Verify Deployed Solutions:

• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving, software or other operational usage environments.

Respond to Outages & Failures:

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximizing development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for you or your teams’ solutions.
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
• Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• Maintain solutions which have completed development and are in the operations phase.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Direct 3rd Party Development Partners:

• When required supply appropriate information, domain knowledge, and access to partners.
• Provide timely, relevant, and constructive feedback to assist the partner to achieve success.
• Take corrective action when deviation from the plan is observed.
• Take all appropriate steps to ensure organizational success.

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Behavioural Outputs:

Adaptably Resilient:

• Adapts to change and is open to innovative ideas and willing to take on new responsibilities.
• Able to manage pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions.
• Maintains a positive attitude in the face of change.

Decision Making Quality:

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
• Ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and Improving:

• Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.

Living the Spirit:

• We firmly believe that teamwork makes the dream work.
• We collaborate seamlessly within our live development team and support respective departments to collectively achieve our goals.
• We approach each day as an adventure, eagerly tackling new challenges, adapting to changes, and constantly learning and growing.
• We put our hands up to provide live support as and when required. We are dedicated to ensuring the continuous stability and efficiency of our solutions.
• We actively respond to outages and failures, providing proactive support to peers, testing, and operational teams. We resolve issues quickly and make improvements to maximize solution stability.
• We direct system testing and validation procedures, ensuring the highest quality in our software.
• We pay strong attention to detail, uphold SEO principles, and strive for responsive and adaptive design.
• We take ownership of our responsibilities, adhering to best practices and embracing a proactive approach to problem-solving.
• We maintain excellent written and verbal communication skills, ensuring clear and open communication within our team and with other departments.
• We foster an environment that encourages innovative thinking and creative solutions, continuously seeking new ways to improve our software and development methods.

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You Bring:

• Degree in computer science or related field.
• Understanding of key design principles.
• Proficiency in HTML, CSS, JavaScript, and jQuery.
• Understanding of server-side CSS.
• At least 3-5 years’ experience within a development environment.
• 2-5 years SQL/database experience
• Preferable experience in document stores such as Couchbase would be advantageous.
• Preferable experience in Message Brokers such as RabbitMQ /Kafka would be advantageous.
• 2-5 years C# experience.
• 2-5 years .NET core experience.
• 2-5 years of restful api experience.
• Good written and verbal communication skills.
• Strong attention to detail.
• Experience with responsive and adaptive design.
• Understanding of SEO principles.
• Good problem-solving skills.
• Excellent verbal communication skills.
• Good interpersonal skills.