Armed Response Officer: Durban - Fidelity Services Group

Duties

• To familiarize yourself with the area

• To maintain response times as required by management

• Possess the necessary driving skills required
• To make use of the shortest possible routes in the area
• Show empathy to clients and have the ability to listen attentively to client

• The welfare of the client at hear at all times

• Follow up with clients after serious incidences and offer assistance

• Pay special attention to all calls

• Perform a public relations service and introduction call to new clients

• Standoff point. Officer must stand off at delegated places during peak hour.

• Area patrols. During off peak times the area must be patrolled

• Conduct daily parade and comply with Standing Operating Procedures (SOP)

• General appearance of vehicle. Complete daily/weekly check list

• Maintained personal hygiene. Daily parades will be conducted

• Taking care of equipment. Complete Daily/weekly check list.

• Officers are required to submit comprehensive reports and feedback as requested from time to time
• Accurate information is to be forwarded both upwards and downward
• Assist with any problems or complaints
• Give full feedback to clients where necessary

QUALIFICATION & EXPERIENCE:

• Grade 10

• Psira Registered Grade C

• Valid Driver's License

• Armed Response Certificate
• Firearm Competency Certificate

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Valid driver’s license - Code B/EB (or former truck license also acceptable)

• Minimum two (2) years driving experience

• Ability to work shifts
• High maturity level