Fidelity Services Group Security / Law Enforcement Jobs in Gauteng
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A position has become vacant for a Video Analyst based in Vanderbijlpark at one of Fidelity Services Group’s critical sites.
JOB DESCRIPTION
The Candidate will be responsible for the following:
- Day-to-day CCTV monitoring.
- Great analysing skills.
- Analysing of all video content.
- On-the-job training and development of skills of CCTV staff specifically towards proactive response and identifying possible crime trends.
- Watching back footage to compile detailed reports and breakdowns thereof.
- Investigations.
- Detection of specific behaviours within a scene through the viewing of CCTV cameras.
- Ensure Whatsapp reporting to clients is set up and done as agreed upon.
- Follow through on all escalations done to support structures
- Collaborate between internal and external crime prevention resources to deal with active crime incidents and to proactively assist in crime incidents.
- Track overactive reporting daily.
- Ring-fence overactive cameras and re-benchmark.
- Manage site-specific reporting to the customer.
- Daily/Weekly/Monthly submission of reports.
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QUALIFICATIONS AND ATTRIBUTES
- Grade 12/Matric.
- Grade A/B Psira Registered.
- CCTV Operator certification.
- At least 3 – 5 years in CCTV monitoring and supervisory experience in a similar position.
- Compulsory:
- CCTV/LPR industry-specific knowledge.
- Great Knowledge of a CCTV control room set-up.
- CCTV product knowledge.
- Managing escalations
- Fully computer literate.
- Must be able to work independently and be self-motivated.
- Must be able to work as part of a team and manage people.
- Strong sense for attention to detail.
- Reporting Skills
- Need to be proactive and be able to identify crime trends through information-gathering
- Strong analytical skills
- Knowledge of all monitoring platforms used: Hikvision, Dahua(DSS), Vuma Milestone, Proof 360 analytics and LPR, Isentry, and Syntel.
- Strong networking skills to be able to build relationships internally as well as with external resources like SAPS, JMPD as well as Community Forums.
- Excellent communication skills.
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