Video Analyst - Fidelity Services Group

A position has become vacant for a Video Analyst based in Vanderbijlpark at one of Fidelity Services Group’s critical sites.

JOB DESCRIPTION

The Candidate will be responsible for the following:

• Day-to-day CCTV monitoring.
• Great analysing skills.
• Analysing of all video content.
• On-the-job training and development of skills of CCTV staff specifically towards proactive response and identifying possible crime trends.
• Watching back footage to compile detailed reports and breakdowns thereof.
• Investigations.
• Detection of specific behaviours within a scene through the viewing of CCTV cameras.
• Ensure Whatsapp reporting to clients is set up and done as agreed upon.
• Follow through on all escalations done to support structures
• Collaborate between internal and external crime prevention resources to deal with active crime incidents and to proactively assist in crime incidents.
• Track overactive reporting daily.
• Ring-fence overactive cameras and re-benchmark.
• Manage site-specific reporting to the customer.
• Daily/Weekly/Monthly submission of reports.

QUALIFICATIONS AND ATTRIBUTES

• Grade 12/Matric.
• Grade A/B Psira Registered.
• CCTV Operator certification.
• At least 3 – 5 years in CCTV monitoring and supervisory experience in a similar position.
• Compulsory:
  • CCTV/LPR industry-specific knowledge.
  • Great Knowledge of a CCTV control room set-up.
  • CCTV product knowledge.
  • Managing escalations
• Fully computer literate.
• Must be able to work independently and be self-motivated.
• Must be able to work as part of a team and manage people.
• Strong sense for attention to detail.
• Reporting Skills
• Need to be proactive and be able to identify crime trends through information-gathering
• Strong analytical skills
• Knowledge of all monitoring platforms used: Hikvision, Dahua(DSS), Vuma Milestone, Proof 360 analytics and LPR, Isentry, and Syntel.
• Strong networking skills to be able to build relationships internally as well as with external resources like SAPS, JMPD as well as Community Forums.
• Excellent communication skills.