Job Description: Responsibilities, Qualifications, and Necessary Skills
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Vacancies exists for Control Room Operators stationed at Vanderbiljpark at one of Fidelity Security's High-Risk Sites. The position will report to the Site Manager. The main purpose of the position is to ensure Surveillance operations and report on it.
Main duties & Responsibilities:
- Establish and sustain effective risk management.
- Establishment and maintenance of an effective information network to investigate prioritized crime threats.
- Establish and sustain an effective risk management process in an allocated micro work environment to identify and reduce crime-enabling factors.
- Complying with Standard Operating Procedures of the Site.
- Managing all aspects of the control room.
- Updating the incident register on a daily basis.
- Able to exercise and maintain discipline.
- Key Control
Requirement:
- PSIRA Grade B/A registered and renewed.
- Have at least 3-5 years of Control Room environment experience actively working as an Operator.
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- Fully computer literate (Outlook, Excel, Word, What’s App) and can work their way around and understand when being taught how to use other software programs.
- Firearm Competent Business Purposes – will be an added advantage.
- NKP (National Key Point) – will be an added advantage.
- Good administrative skills.
- Security Experience – Observe, act and report.
- Excellent Observation and reporting skills.
- Excellent English written and verbal communication skills.
- Contactable references.
- No criminal record (This will be verified)
- Reliable and sober habits.
Behavioural Competencies:
- Critical Thinking
- Self-discipline
- Active Listening
- Complex problem solving
- Social Perceptiveness
- Good communication, planning and organizing skills.
- Ability to work independently and with own initiative.
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