Warehouse Controller - AVI Limited

AVI Ltd. is known for its leading household brands across many categories including hot beverages, sweet and savoury biscuits, and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel.

Logistics Support Services is a support function to the AVI Group for distribution purposes. LSS has Distribution Centres located in Isando, Durban, Port Elizabeth, Cape Town, and East London. The Distribution Centres are responsible for the distribution of all National Brands products i.e., Biscuits, Snacks, Coffee, etc.

AVI’s Logistics Support Services division in Isando (Johannesburg) seeks to attract an experienced individual to take on the role of a Warehouse Controller. This role will be responsible for the management of all warehouse activities related to Inbound, Storage, and Outbound. The Warehouse Controller will oversee all activities related to inbound, storage, and outbound operations in the warehouse, ensuring efficiency and accuracy across all departments.

Job Specification:

Key Performance Areas:

Picking:

• Allocate shipments to cages based on priorities and planned orders.
• Assign duties to staff and replenish pick faces daily.
• Ensure stock age requirements meet customer standards.
• Oversee fast, efficient picking of loads for dispatch.
• Inspect cages daily, resolving stock queries.
• Continuously monitor staff to ensure correct and prioritized load picking.
• Minimize out-of-stock situations and maintain high service levels.
• Investigate system-related and stock discrepancy issues.
• Assist with daily incorrect pallet checks.
• Liaising with Receiving and Inventory departments regarding out of stocks, promotions, products on hold etc.
• Ensure accurate picking and packing of monthly hampers.

Receiving:

• Oversee truck offloading and record turnaround times.
• Correctly process received shorts and extras.
• Ensure proper stock put-away and handle damages per SOP.
• Complete daily reporting.

Dispatch:

• Assign daily staff duties and replenish pick faces.
• Ensure customer-specific labeling and efficient load picking.
• Conduct daily cage inspections and resolve stock queries.
• Monitor staff to ensure correct, prioritized load picking.
• Ensure all picked loads are invoiced correctly and loaded promptly.
• Minimize out-of-stock situations and maintain high service levels.
• Investigate system-related picking queries and stock discrepancies.
• Assist with daily incorrect pallet checks.
• Ensure all loads are invoiced and documents are handed to the Debrief Department.
• Adhere to SOPs for load checking.
• Ensure the AT the Gate system is kept updated and correct details reflect.
• Ensure truck TAT reporting is circulated to management.

Warehouse Monitoring:

• Ensure compliance to health check set benchmarks.
• Confirm all transactions (TOs, TRs, postings).
• Address critical deliveries, negative stocks, and interim slot locations.
• Conduct daily SAP health checks and provide feedback to management.

Administrative Functions:

• Compile daily reports and statistics.
• Update SOPs and job descriptions.
• Manage consumables and record keeping.
• Conduct daily workload meetings and maintain key KPIs.
• Oversee shift handovers.
• Ensure SOP adherence.
• Attend relevant SHEQ meetings and perform required SHE functions (toolbox talks, training etc.)

Housekeeping:

• Maintain neat and tidy warehouse areas and offices.
• Liaise with contract cleaners regularly.
• Conduct daily inspections and uphold high housekeeping standards.
• Investigate incidents related to property damage.

Staff Supervision:

• Monitor employee performance and address concerns.
• Initiate disciplinary actions when necessary.
• Approve timesheets and monitor attendance.
• Maintain a leave roster and authorize leave, submitting forms timely.

Equipment Maintenance:

• Ensure daily check sheets for each machine.
• Oversee battery charging for machinery.
• Organize machine repairs as needed.
• Schedule regular servicing for equipment and ensure checks on scanners, printers, etc.
• Maintain MHE in pristine condition and ensure operator training.
• Monitor FMX system and address non-conformances.

General:

• Adhere to CRM policies and procedures.
• Participate in stock counts and weekend work when required.
• Follow QMS procedures for picking and shipping.
• Comply with all company rules and regulations.
• Assist in new employee induction.
• Ensure adherence to food safety standards.

Minimum Requirements:

Experience:

• Minimum of 3 years of supervisory warehousing experience.

Qualification:

• Diploma in Supply Chain/Logistics/Warehousing.
• Matric / Grade 12

Additional Requirements:

• Proficient in Microsoft Office and ERP systems
• SAP experience.
• Knowledge of Warehouse Management Systems.
• Strong supervisory skills.
• Exceptional coordination and organizational skills

Competencies:

• Attention to detail
• Planning and organising
• Resilient
• Detail orientated
• Self-motivated
• Able to operate independently