Defy Appliances Administrative / Secretarial Jobs in Durban
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KEY RESPONSIBILITIES:
- Welcome visitors and clients in a friendly and professional manner.
- Provide information about the organization, products, or services.
- Answer incoming phone calls promptly and courteously
- Direct calls to the appropriate individuals or departments
- Take accurate messages and relay them promptly
- Maintain a clean and organized reception area
- Sort and distribute incoming mail and packages to the appropriate recipients
- Prepare outgoing mail and arrange courier services when necessary.
- Assist with basic administrative tasks, such as data entry, filing, and organizing documents.
- Provide administrative support to various departments as needed
- Monitor and restock office supplies, such as stationery, etc
- Coordinate with the office manager to order necessary supplies.
- Follow safety protocols to ensure the well-being of employees and visitors.
- Manage email inquiries and respond appropriately
- Coordinate internal communication, such as announcements or memos
- Assist in planning and organizing company events and meetings
- Help with setting up meeting rooms and arranging necessary equipment
- Ad-hoc projects
MINIMUM REQUIREMENTS
- Diploma or Associate qualification in communication or business or related field.
- Proven experience as a receptionist or in a similar customer-facing role
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficiency in using office equipment, such as a multi-line phone system and computer
- Familiarity with office software, including word processing and spreadsheet applications
- Professional appearance and demeanour
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of security and safety practices.
- Ability to adapt and remain calm under pressure
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities and work under pressure.
- Fluency in multiple languages is an advantage
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