Job Description: Responsibilities & Requirements
Large Hotel in Braamfontein is seeking the services of an Executive Housekeeper. The successful individual will be responsible in ensuring the entire hotel, all Guest’s Rooms and Public Areas are cleaned in a consistent and professional manner, creating results that contribute to the mission and overall success of the Company.
Responsibilities:
- Responsible for the overall running of housekeeping department of the hotel, cost effectively and to required standard, in accordance with the Hotel’s operational requirements.
- Supervises all personnel in these departments.
- Check all rooms on cleanliness, readiness and maintenance issues and is responsible for ensuring the Minimum Standard Operating Procedures are being met.
- Responsible for staff training
- Forecast anticipated volumes of business and schedule staff accordingly.
- Maintain records of stock taking and working to our budgeted amounts of guest supplier and other consumables.
- Responsible for the control of all stock, operating equipment, maintenance, and cleaning of cleaning equipment.
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Requirements:
- A hospitality certificate or management diploma will be advantageous.
- At least 2 years in a 4* Hotel as Executive Housekeeper or Room Divisions Manager
- Knowledge of the Opera Property Management System essential
- Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer)
- Good planning, organizational and time management skills
- Ability to work accurately under pressure.
- Must be guest service driven.
- Ability to work shifts.
- Excellent communication skills – verbal, written and telephonic.
- Must be able to use initiative & work unsupervised.