Telesales Agent (Insurance): Durban - Mr Price Money

We are on the lookout for Telesales Agents to join our Insurance Sales team who will be responsible for selling insurance products to customers over the telephone

Responsibilities

• Contact prospective customers to present information and explain available products.
• Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
• Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs).     
• Accurately updating customers' personal, employment and contact details to ensure right party contact.

  What’s in it for you

• Achieve your targets and enjoy uncapped incentives. 
• We offer extensive learning and development opportunities to help you advance your career 
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys 
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.  
• Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
• Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits 
• Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs 

Qualifications

• Grade: 12.
• 1 Year Experience in a Sales environment. (Specifically selling Life insurance policies).                
• Specific Knowledge in RE5 + FAIS is advantageous.
• Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc