Anova Health Institute IT / Telecom Jobs in Limpopo
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Key duties and responsibilities:
ICT Infrastructure Management/Support
- Be a key member of the IT leadership team at the
- Able to secure Infrastructure operations for the site: +-300
- Monitor routine system monitoring and application of system updates or
- Monitor all infrastructure-related tasks and IT Security and Network
- Monitoring of daily backups
- Monitoring of the network & servers (e.g. Switches, Firewalls)
- He / She will also collaborate frequently with third-party
- Configure, Install, Monitor and Support the Local Area Networks, including troubleshooting all IP traffic from each
- Install, Configure, Test and Update Operating Systems, Firmware and related enterprise-class software and monitoring systems for all wireless networking-related
- Perform defined processes and practices to manage systems, software, and networks to ensure consistent and reliable operation to meet the business
- Diagnose, troubleshoot, and resolve system issues and/or respond to
- Maintain the reliability of systems and networks by monitoring, running tests, and
- Test and perform upgrades and patches to installed operating systems and
- Monitor backups and plans for installed
- Maintain familiarity with recovery plans for every critical
- Install, configure, maintain, upgrade, and support systems, networks, and
- Monitor, maintain, and execute automation processes and
IT End-User/Helpdesk Support
- Efficient and elective logging and allocating incoming calls and assisting Engineers/involved parties in ensuring all calls are attended to and
- Ensure all calls are logged within the ITSM tool per the required operational
- Assist team with work overload as and when required and ensure general administration work is up to
- Ensure a high level of customer liaison is always maintained and interaction is conducted in a highly professional
- Follow appropriate escalation procedures as and when
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Stakeholder Management
- Able to communicate complex technical concepts to business
- Actively participates in business and IT team discussions, bringing in best practices to and from site
- Work closely with the Information Security Manager to ensure the organization's IT Policies & Procedures are implemented
- Strong communication skills among IT, digital and business
- Any other tasks as agreed with line manager.
Minimum qualifications and experience:
- Matric
- Diploma In Information Technology,
- Bachelor's degree in computer science, information science, or similar, would be an added
- Certified CompTlA, Microsoft, or Cisco network professional
- A minimum of two years of experience in a similar
- Windows Servers Administrators
- Cloud Computing (e.g., Azure; AWS)
- IT Security Platforms
- Microsoft Products (e.g. MS SharePoint, O365, OneDrive, MS Teams, lntune)
- Active Directory; PC & Server
- Extensive knowledge of network connectivity, technologies, protocols, and
- Willingness to visit client
- Availability to perform network repairs outside of business
- Driver license is
Skills, competencies, and attributes:
- Customer Service Focused (Drive customer satisfaction)
- Good administrative and organisational skills
- Ability to prioritize and multi-
- Good command of English (verbal and written)
- Good communication skills (verbal and written)
- Ability to work well in a fast-paced team
- Independent thinker with a strong sense of
- Exceptional analytical and problem-solving
- Great organizational and time management skills
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