Job Description: Responsibilities, Qualifications, and Necessary Skills
Administrative / Secretarial Jobs In South Africa 2024Jobs In Eastern Cape 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Description:
- Delegating walk-in/phone-in clients to the correct department
- Switchboard
- Receiving calls and transferring them to the correct person
- Taking messages is staff not available to take call
- Correspondence
- Receiving incoming faxes – giving through to the correct person
- Purchasing
- Ordering stationery from HO, i.e. contract book etc
- Stationery requisitions i.e. pens, paper etc locally
- General grocery requisitions i.e. coffee, tea, sugar and milk
- Any other purchases as requested from time to time:
- Obtaining quotation from supplier
- Creating/requesting requisition
- Obtaining PO from Procurement (HO)
- Placing an order with the supplier
- Combine supplier invoice and PO after receiving and checking the goods
- Handing over to the person receipting in the branch (Supervisor)
Filing:
- Preparing the individual file
- Placing the relevant documentation in the file
- File alphabetically according to the Debtor Code
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Finance:
- Banking
- Daily banking
- Posting the banking on the Q-Drive
Other:
- Adhoc responsibilities
Sales:
- Receiving leads (phone calls/walk-in clients)
- Completing paperwork regarding leads (manual method)
- Capturing leads on Listener (same day)
- Capturing leads on Rep/Consultant individual pages – Q-drive
- Capturing leads on the Sales Managers page – Q-drive
- Communicating lead-info to sales consultants via Listener / 1 SMS and 2 E-mail
- Drawing previous days' leads from Listener / dividing between consultants and following the normal lead process
- Daily reporting – Sales Activity Report at 16h00 to all the relevant staff
- Wednesday morning – send reminders to all consultants to update feedback on their pages on Q-drive
- Thursday mornings – action consultant instructions on Listener (i.e. close leads etc)
- Tuesday and Friday mornings – update self-generated leads
- Assisting with Telesales
Client queries:
- Assisting walk-in clients with queries and liaising with HO (Sales)
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