Data Entry Clerk - Crown Worldwide Group

The Data Entry Clerk is responsible for maintaining customer records, this include creating new records, updating existing records.

He/she has to work closely with their Supervisor for warehouse duties including warehouse up-keeping and be involved in different shifted duties when called upon.

Key Focus Areas

• General Tasks
• Corporate Social Responsibility
• Other

Key Tasks and Responsibilities

General Tasks

• Type in data provided directly by customers
• Verify data by comparing it to source documents
• Update existing data
• Sort and organize paperwork after entering data to ensure it is not lost
• Record all data in systems as required.
• Scanning and uploading files to create digital copies of physical records.
• Retrieving information from the filing system when requested.
• Maintaining company archives.
• Record all Storage onto the storage system as required.
• Coding supplier’s invoices and passing to the supervisor for approval.
• Conducting routine verification to ensure the integrity of the filing system
• Assist their supervisor to ensure work completion in a timely, proficient and accurate manner.
• Provide high-quality customer service.

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Corporate Social Responsibility

• Support the company's CSR commitment and goals.

Other

• Complete other duties as directed by the Operations / Warehouse Manager.
• Demonstrate and promote the company's vision and values.

Aptitude, Knowledge and Qualifications

Aptitude

• Excellent interpersonal and communication skills.
• Ability to set priorities, manage your time and workload and dependably meet strict deadlines.
• Ensure tasks are completed within timelines to a high degree of accuracy and professionalism.
• Confident can-do attitude and a willingness to support stakeholders in effectively doing their job.
• Solution-oriented approach to problem-solving and decision making.

Professional Knowledge and Skills

• Fluency in local language & English written language

Qualifications

• Grade 12/ Matric Proven experience as a data entry clerk
• 1-2 years of industry experience
• Fast typing skills
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Good command of English both oral and written and customer service skills
• Great attention to detail
• Industry experience in Records Management Operations

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Competencies

Crown Core

• Determined
• Caring
• There
• Open-minded
• Sharing

Job Specific

• Customer Service
• Productivity
• Quality
• Reliability