CCTV Surveillance Controller - Fidelity ADT

eg. Accountant or Accounting or Kempinski



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Fidelity Services Group Security / Law Enforcement Jobs in Johannesburg






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The monitoring of communication and surveillance devices and to dispatch the necessary resources to process the situation quickly & efficiently. This work is done via the use of radio networks, telephones, mobile & PC devices, as well as devices for overwatch CCTV and LPR camera monitoring - to prevent and/or respond to any incidents requiring security intervention.

To communicate fluently, clearly, and professionally with the client-base and internal and external resources covering the client patrols, our responses, and third-party emergency services.

 Key Performance Areas:

  • Computer Literate (MS Office, Excel, PowerPoint)
  • Listener experience essential
  • Ability to work shifts
  • Good interpersonal skills to be able to deal with clients at all levels
  • Good communication skills (speak & write)
  • Ability to handle pressure
  • Able to work independently
  • Prepared to work overtime as required


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QUALIFICATION & EXPERIENCE:

  • Matric
  • Grade C Minimum
  • Excellent Communication skills
  • Literate in English  (Written & Verbal)
  • Must have report writing skills
  • Telephone etiquette
  • Computer Literate
  • Call Centre / Control room background – environment



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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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