Assistant Technician: Fibre Operations - Liquid Tech

Role Purpose

To assist the Technician: Fiber Operations with the maintenance, repairs and fault finding on the LTSA managed fibre networks to ensure continuous service and network uptime in line with customer Service Level Agreements.

Role Description

MAINTENANCE (PREVENTATIVE, REMEDIAL & CORRECTIVE)

• Assist with the maintenance of the Liquid SA fibre assets:
• All fibre routes in allocated maintenance area. Customer fibre maintenance (FSN and TFR fibre on the railway servitudes).
• 24 Hour standby to manage after hour repair work as required on the all fibre routes.
• Shift work to ensure 100% support over 24-hour day.
• Minor civil works to expose buried optic fibre cables and assist with preventative maintenance tasks.
• Trenching with hand tools (spade and pick).
• Installation and hauling of new cables.
• Cleaning and making site safe after repairs.
• Cleaning of manholes.
• Adhere to LTSA and Customer Health & Safety requirements.
• Assist with activities in other Technology areas as and when required (IP, Voice, Transmission and Facilities)
• Respond timeously to call outs ensuring minimal downtime and adherence to Mean time to Repair rate (MTTR).

QUALITY

• Maintain and manage all equipment issued - good working condition.
• Maintain quality of work in LTSA Network.
• Complete work thoroughly, accurately and according to specifications.

REPORTING AND ADMINISTRATION

• Comply with all policies and processes.
• Advise & suggest on continuous improvements. Assist with reports.

Requirements

• Grade 10

Essential

• Experience in metro fibre maintenance/operations.

Desirable

• Experience on fibre optic cable maintenance practises and standards
• 1 years' Experience in a Telecommunications environment, preferably in a metro fibre environment.

All Appointments are subject to the Labour Legislation in the respective country.