Job Description: Responsibilities, Qualifications, and Necessary Skills
Call Centre Jobs In South Africa 2024Jobs In Pretoria 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
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REF NO: HR 5/1/2/3/53 (X2 POSTS)
SALARY: R241 485 per annum
CENTRE: Compensation Fund, Pretoria
DUTIES:
- Receive and process incoming calls.
- Conduct basic back office functions.
- Perform continuous process improvements
REQUIREMENTS:
- Grade 12.
- No experience.
Knowledge:
- Compensation Fund mandate.
- Contact Centre vision and objectives.
- Contact Centre performance requirement.
- Customer Care (Batho Pele).
- Telephone etiquette.
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Legislative Requirement:
COIDA Act. Public Service Regulations. PFMA and Treasury Regulations.
Skills:
- Data capturing.
- Computer Literacy.
- Listening skills.
- Communication skills.
- Interpersonal skills.
- Customer focused.
ENQUIRIES: Ms W Semahla Tel: (012) 319 9242
Note: Coloureds, Indians Whites and Persons with disabilities are encouraged to apply
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