Experian Consumer Care Learnership 2023
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.
We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact.
Job Description
Handle all customer queries which includes email and web related queries and complaints for specific products. Follows up with clients regarding queries. Monitors company administration procedures for the division, like enrolments of new members, in addition to any changes in service and products. Updating of Systems and correspondence. To provide consumers with their personal credit reports. Logs, investigates and resolves consumer disputes related to consumers’ personal credit reports.
- Customer Service
- Logging
- Investigations
- Closure
- My Credit Check
ADVERTISEMENT - CONTINUE READING BELOW
Qualifications
- Grade 12 / NQF level 4
Additional Information
What you’ll need to bring to the party:
- Execution
- Analysis and Judgment
- Innovation
- Effective Communication
- Constructive Teamwork
- Target Driven
- Customer Focus
- Attention to Detail
- Initiative and Responsibility
- Microsoft Office (Word, Excel and PowerPoint)
ADVERTISEMENT - CONTINUE BELOW TO APPLY