Job Description: Responsibilities, Qualifications, and Necessary Skills
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Cartrack is a world-leading listed smart mobility tech company with millions of subscribers across 23 countries world wide. We are currently looking for a dynamic, diligent and professional individual to join our Admin team in Nelspruit.
Job description
SALES TEAM SUPPORT
- Receive demo list and update active client lists for Dealerships / Corporates
- Perform all CAMS Functions - Capturing - Cancellations - Demo Transfers - Change of Ownership - Schedule fitments - Attach all contracts
- Reroute e-mails where applicable
- File all documentation
- Arrange fitments with other branches where the client has a footprint
CLIENT SUPPORT
- Attend to all admin related queries that clients may have
- Follow-up on all queries (including account related queries)
- Send fitment certificates
- Provide usernames and passwords
- Attend to e-mails from RM/Clients
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OTHER BRANCH FUNCTIONS
- Stand in for Receptionist as and when required
- Assist walk-in clients
- Assist technicians with queries
- Answer incoming calls
- Work towards and maintain a 90% Branch Quality Assurance Score
- When required scan stock out to technicians
Minimum requirements
REQUIREMENTS
- Organised and professional
- 2-4 years’ experience in a similar role
- Reliable transport
- Matric / Grade 12
- Fluent in English
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