Control Room Operator - Servest SA

eg. Accountant or Accounting or Kempinski



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Servest Security / Law Enforcement Jobs in Gauteng


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Duties & Responsibilities    

  • Data capturing (Reports and Incidents)
  • Monitoring of alarm-based applications.
  • Monitoring of live streaming CCTV.
  • Daily CCTV and other system checks (ensure all cameras and monitoring systems are fully functional)
  • Filing of relevant documentation
  • Communicating relevant information regarding movements on and offsite.
  • Communicate with armed response and field supervisors regarding detailed information where needed.
  • Ensure familiarity with all the monitoring systems deployed in the control room
  • Ensure that customer service levels are exceptional and that internal customers receive exceptional service.
  • Ensure that control room equipment is looked after and kept in good working order and that damages or equipment failures are reported to the Site Manager immediately.
  • Ensure that technical requests for assistance are well coordinated and communicated.
  • Online Checklists are done per shift
  • WhatsApp groups are updated per shift

Minimum Requirements    

  • Gr A.
  • Advanced Computer Literacy and report writing skills.
  • Gr 12.
  • Holder of a HIRA certificate.
  • First Aid level 2 and Basic Firefighting.
  • Minimum of 5 years of Surveillance \ Control room experience in the mining Security sector.
  • Excellent communication and report-writing skills in English.
  • Proven track record in Surveillance monitoring.


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