Job Description: Responsibilities, Qualifications, and Necessary Skills
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Introduction
To provide full general administrative support to the Food Technologists with specific focus on compiling and maintaining the Departmental Quality, Safety and Sustainability systems.
Job description
- Administration and reporting of customer complaints, including distribution of complaints and samples, investigation, feedback and trends. Liaise with suppliers for closeout.
- FPI (Specification system)
- Reports for the Technical team (including Supplier KPI & Good Business Journey)
- Preparation of food samples for quality control and tasting sessions. Assist with product tasting and compile feedback. (Able to handle, prepare non-halaal and non-kosher products).
- Submission of samples, coordination of laboratory testing between the department and the laboratory, including shelf-life testing.
- Compile, update and maintain the departmental Quality & Due Diligence system.
- Updating and checking the integrity of quality management data and reporting thereof.
- General administration as may be required by the Technologists and Technical Manager.
Minimum requirements
- ND Food Technology/ BSc Food Science/ BSc Biotechnology
- Strong Computer literacy, including MS Word; Excel and Powerpoint is a pre-requisite
- High quality /standard mindset
- Passion for Food
- Administration systems knowledge and skills
- Ability to integrate and work across teams
- Ability to work under pressure
- Ability to prioritise and good time management skills
- Strong verbal and written communication skills
- Proven analytical and processability
- Proven ability to accurately capture and record data
- Customer orientated
- Planning and Organising skills
- Minimum 1 year food industry experience
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