Telkom Operator x2 - Western Cape Department of Health

Duties (key result areas/outputs):

• Delivering an effective and prompt telephone service to the public, clients and personnel of the Hospital.
• Making announcements, conveying urgent messages, and locating staff.
• Support the management of equipment and systems.
• Support the efficient HR and financial management of the component.

Requirements

Minimum educational qualification:

• General Education and Training Certificate (GETC)/Grade 9 (Std 7).

Experience:

• Appropriate experience in operating a switchboard software programme.

Inherent requirements of the job:

• Ability to do shift work and be willing to work overtime when operational needs require.
• Physically able to hear and speak clearly.
• The ability to communicate in at least two of the three official languages of the Western Cape.

Competencies (knowledge/skills):

• Listening skills and telephone etiquette.
• Computer literacy in MS Office.

Service benefits:

• 13th cheque, employer’s contribution to the pension fund, housing and medical aid allowance.

Note: Applicants will be required to undergo practical testing. No payment of any kind is required when applying for this post.