Job Description: Responsibilities, Qualifications, and Necessary Skills
Customer Service Jobs In South Africa 2024Jobs In Gauteng 2024
A Must Read Article: 10 checks to identify fraudulent or scam job offers
Click here to join us on Telegram
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
We are looking for a Customer Service Representative (preferably with Manufacturing experience) to join our talented team, coordinating with both internal and external customers.
The role of the team is to create and maintain sustainable client-centred relationships with our customers. This is a very interesting and diverse role in one of our growing locations. This is an exciting role requiring a hands-on, proactive self-starter that learns quickly and gets things done.
Job Requirements
How you will spend your time:
- Build strong relationships with Account Managers and customers
- Follow up on escalation of critical sales orders, customer complaints, QC issues
- Liaise closely with other departments to resolve issues and potential bottlenecks
- Monitor order fulfilment process
- Troubleshooting and reporting as needed
ADVERTISEMENT
CONTINUE READING BELOW
Required Skills
- Professionalism, self-development and being a good team player are key values
- Excellent interpersonal and communication skills
- Collaboration skills, are a quick learner and be able to work with people from all backgrounds and disciplines
- Ability to multi-task, prioritize and manage time effectively
Required Experience
- 3 - 5 Years of Customer Service experience in a similar position, preferably in a multinational company
- Minimum of Matric
- MS Office suite (Excel, Outlook, PowerPoint, Word) are required along ERP database experience
RELATED JOBS >> CLICK A JOB BELOW TO VIEW & APPLY
JobSearch South Africa Job Widget
Display job vacancies in South Africa on your website or blog for FREE!!
Disclaimer
- Do not pay any fee to any Recruiter.
- The Recruiter may amend, delete or expire jobs at any time without notification.
- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.