Job Description: Responsibilities, Qualifications, and Necessary Skills
Administrative / Secretarial Jobs In South Africa 2024Jobs In Midrand 2024
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The receptionist is responsible for providing secretarial, clerical, and administrative support in the company in an effective and efficient manner.
Outputs and Responsibilities
- Professionally answer telephone, screen and direct calls
- Take and relay messages accurately.
- Provide information to callers and resolve queries
- Greet persons entering the organisation and direct persons to the correct destination
- Deal with queries from the public and customers
- General administrative and clerical support
- Receive and sort mail and deliveries
- Tidy and maintain the reception area
- General housekeeping
- Assist with tea and coffee duty when required
- Other duties as specified by your Line Manager
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Education/Qualification, Skills and Experience
- Matric
Experience (experience required for the job)
- Minimum of 1-year receptionist and switchboard experience in a professional organisation
- Customer services
Skills and Competencies
- Friendly and helpful individual
- Attention to detail.
- Ability to work under pressure.
- Well disciplined’ individual
- Knowledge of administrative and clerical procedures
- Knowledge of MS Office packages
- Knowledge of customer service principles and practices
- Switchboard skills
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