Shift Manager - Checkers Food Services

Purpose of the Job

Responsible for shift planning, compliance, and adherence in the CFS Distribution Centre to ensure timely delivery of stock to branches. To effectively manage a team of employees while maintaining productivity, quality, and service levels.

Job Category: Food Service

Job Objectives

1. OPERATING RESULTS OF DELEGATED TASKS

• Achieved Inbound schedule
• Outbound service level (stock & delivery schedule)
• Quality
• Productivity
• Ensures compliance to procedures
• Ensure that staff adhere to Health and Safety protocols.
• Ensure that housekeeping is being done by all departments.
• Manager shrinkage.

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2. MANAGEMENT

• Shift operational work planning, priority setting and scheduling in order to execute plans received from Planning Manager.
• Shift operational performance monitoring.
• People and enabling capacity management / Staff allocation.
• Manage interfaces with transport shift manager, staffing labour brokers, supplier representative and branches.
• Resolve escalated operational issues

3. LEADERSHIP

• Staffing decisions up to the supervisory level.
• Developing others – focus on functional skills – identify needs and source solutions.
• Individual performance management.
• Motivated and discipline team.
• Talent management / Succession planning.

4. RISK

• Ensure SHEQ appointments are done per shift.
• Manage MHE from an I-Sight perspective.
• Report on rack damages daily.
• Ensure adherence to standard SOPs.

5. FINANCE

• Submit a forecast of shift cost taking into account Hours and Rates for all TES staff including straight shift and full time staff.
• Submit End of shift report (Daily).
• Authorize overtime documents for TES staff.
• Daily and monthly reports must be managed and updated..

Qualifications

Essential

• Matric / NQF level 4 qualification

Desirable

• Tertiary qualification in Logistics or Supply Chain management

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Experience

Essential

• 2-3 years of experience in Logistics/Manufacturing/Distribution/TES or Facilities Management.

Knowledge and Skills

• Knowledge of Distribution Centre processes and systems
• Excellent planning and organizing skills
• High attention to detail and problem-solving ability
• Strong interpersonal and networking skills
• People management principles
• Customer service orientation
• High resilience to stress and assertiveness