Senior Development Manager - KFC

Key Responsibilities

Market Planning:

• Assist Market Planning Analyst with the development of a rolling development plan for the region, including optimal trade zone selection and designation amongst franchisees
• Provide market information to franchisees with which to plan their development

Site Selection and Proposal:

• Interact with franchisees to identify and recommend new sites for expansion and/or relocation of the restaurant network, targeting specific priority areas/high-priority trade zones for KFC
• Assist franchisees with their site selection, and as such, act as a regional “filter” to ensure that only sites with a strong chance of approval are presented to the Investment Committee (I.C.)
• Provide economic input for development proposals using the Business Economic Model (BEM) and assist franchisees in their understanding and use of the BEM
• Make presentations to the IC for new & relocate sites, as well as proposed closures (in line with agreed individual franchisee development plans)
• Develop and maintain strategic relationships with Real Estate Owners/Brokers and Developers to ensure that KFC is a first choice tenant in prime locations
• Identify & “secure” KFC sites for allocation to franchisees

New Store Pipeline Delivery:

• Drive timeous delivery of the annual new and relocate targets via franchisees and their professional teams (achieving restaurant numbers, NUTS hit rate & store week targets), by pro-actively managing project milestones vs. plan by utilizing a professional project management approach
• Sign off all new & relocate stores in the region before or immediately after opening
• Ensure early presentation and approval of a healthy development pipeline for future development
• Track performance vs. plan in the region and provide status report to management when required
• Ensure that franchisee relationships in the region are stable and that issues are identified pro-actively and care is taken to include other members of the Development Team to solve problems (eg. trade zone designation)
• Monitor and track the performance of contractors, architects, project managers and suppliers to prevent bottlenecks in terms of delivery of pipeline including new vendor approval, and escalate problems where necessary
• Work closely with franchisees and KFC Design team to ensure that all build standards and specifications are adhered to and proactively seek out opportunities for more cost-effective build and material solutions

Asset Management:

• Drive timeous delivery of annual Remodel Pipeline via franchisees and their professional teams to ensure that all remodels are timeously scoped, completed and signed off
• Populate asset database to identify under-performing stores for relocation, facility change or closure

Innovation:

• Enhance existing processes to assist in the development of new stores within the year they are planned for
• Enhance existing processes to deliver all the remodels within the year that they fall

Stakeholders

• Franchisees and their development contractors, suppliers & architects
• Real Estate Partners such as developers, landlords and leasing agents
• KFC Development, field Ops, field HR, and Finance
• Site acquisition specialists
• Local authorities

Travel requirements

• Normal working conditions in the Office plus regular field trips

Qualifications and Experience

• Undergraduate/postgraduate qualification required, with a preference in (Commercial, Engineering, or Town Planning)
• Minimum 5 years in network planning and development in Retail or Construction 

Knowledge

• Sound knowledge of market planning
• Project management – sound knowledge
• Zoning laws, building codes and permitting process
• Investment analysis (DCF) 
• Property Contractual Law – beneficial     
• Sub-Sahara Development experience - beneficial