University of the Witwatersrand IT / Telecom Jobs in Johannesburg
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Key Performance Areas:
- Installation, maintenance & troubleshooting of computing hardware & software.
- Computing desktop support and user assistance for academic, administrative and support staff as well as postgraduate students.
- Troubleshooting & fault-finding on network devices such as switches, routers, connectivity of computing equipment, Wifi wireless devices & hubs etc.
- Administer ICT procurement of computing hardware & software products from university approved suppliers.
- Administer, maintain & manage INTEL Modular server systems with Win 2012 R2 Datacenter OS.
- Manage, supervise and coordinate ICT projects in the School.
- Administer inventory system of ICT equipment in the school.
- Familiar with the University Integrated Campus Manage (ICAM) networking systems.
- Maintain at all times University ICT policies & ICT working orders of the school.
Key Competencies:
- High level of Honesty, Integrity, and Reliability.
- Patience in dealing with the ICT support needs/requirements of staff and postgraduate students in the school.
- Show initiative – able to be proactive and plan for contingencies.
- Accuracy and attention to detail.
- Flexibility and self-management – able to work independently and under pressure.
- Must have excellent interpersonal skills, including ability to work in a team.
- Good communication, public relations & writing skills.
- Excellent organizational and time management skills.
- Able to multi-task.
Minimum Requirements:
- Recognized tertiary IT qualification such as B.Tech degree in IT or current Microsoft Certified Professional certifications and/or CompTIA Network+ or Security+.
- Five years’ experience of ICT technical support services in a higher educational teaching environment. Experience in a University ICT institution/s will be an advantage.
- ICT problem-solving, planning, and analytical thinking skills must be properly developed to be able to maintain high standards of support services in a dynamic multi-disciplinary University teaching and research environment.
- A valid driver’s license