Customer Service Representative - Tracker

eg. Accountant or Accounting or Kempinski



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Tracker Customer Service Jobs in Durban


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TRACKER requires the services of a Representative: Customer Services for the KZN region. The successful candidate will be responsible for all related administration duties at the Durban office.

Job description

RESPONSIBILITIES

  • Process sales contracts/information
  • Supporting sales consultants
  • Maintain region records, statistics reports and targets
  • Arranging and following up on scheduling of fitments
  • Follow-up leads/queries – Product info, account queries
  • Data capturing
  • General Office Administration
  • Typing and processing of documentation/information.
  • Providing insurance certificates, vehicle lists
  • Receive and administer incoming calls
  • Provide service to both existing and prospective clients
  • Providing Quotes to clients
  • Assist and attend to walk-in clients and phone-in clients
  • Provide service within the region as well as other departments/regions/staff within Tracker
  • Filing of documents
  • Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
  • Reception and telephone duties
  • Ensuring both the company and the customers’ best interest is kept at heart


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Minimum requirements

SKILLS AND KNOWLEDGE

  • Matric with at 2 years experience in an administrative role
  • Previous experience in the logistics or financial services industries would be advantageous
  • Proficiency in MS Office & Outlook
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DISCLAIMER

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  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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