Safety and Security Officer - Teraco

Responsible for protecting the physical environments of the data centre environment, defining a security risk framework, and ensuring appropriate compliance, based on threat and risk management approach based on ISO/PCI standards as well as a responsibility to support the OHS&E officers appointed to other Teraco sites. 

The Durban OHS&E Officer will report operationally to the Head of Security, and Operations and functionally to the Durban Data Center Manager. Assist after-hours with all client-related queries.

The main function of the Job

Physical Security and Safety

• The Site Security Manager is responsible for the day to day management of the teams ensuring that Security Standard Operating Procedures are followed, administering the contract to ensure the smooth running of the operation. They will ensure that all new staff receive adequate training and induction and coach, mentor and motivate teams to ensure contract efficiency at all times.
• Lead physical security risk management activities to enhance the value of the company.
• Command and control of the day to day management of all Servest Security Guards as directed by the Servest contract.
• Oversee, coordinate and lead security requirements with vendors who safeguard the company's assets, intellectual property and technology as well as the physical safety of employees and visitors.
• Identify protection goals, objectives and metrics consistent with corporate strategic plan and compliance requirements.
• Physical protection responsibilities will include asset protection, workplace violence prevention, access control systems, video surveillance, network and access control access, employee education and awareness, and more.
• Work with the executives to prioritize security initiatives based on appropriate risk management.
• Maintain relationships with local, national and law enforcement agencies and other related government agencies.
• Oversee incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.

• Work with outside consultants as appropriate for independent security audits.
• Perform daily, weekly, quarterly and annual audits and reviews to validate that security is deployed as expected.
• Assist the Operations Security Administrators in the maintenance and repair of the security system.
• Adherence to standard operating procedures and to IT Security governance and policies.
• Take the initiative to improve IT Security and better fulfil the needs of the user base.
• Comply with client-specific security procedures, including incident and change control procedures.
• Assist after-hours with all client-related queries (Monday to Sunday)
• Do daily CCTV/Access Control checks and report any discrepancies.
• Conduct a complete patrol throughout the premises daily to ensure everything is still in order and report any discrepancies.
• Conduct daily checks on all key registers and escalate immediately if any keys are missing.
• Conduct daily camera reviews to ensure all cameras are fully operational.
• Accept all client deliveries to the premises and upload the relevant documents linked to the tickets to Ozone.
• Assist or escalate with all unexpected incidents that might occur after hours.
• Support the national security team, as requested from time to time.
• Manage contractor biometric group and contractor per group access across all sites, where Biomaster or equivalent deployed. Perform contractor quarterly audits across all sites.
• Ensure that all required appointments are done and the communication of the responsibilities to the appointee is explained, where additional appointments are required over and above the existing H&S appointments made for operational environment.
• Provide Teraco Management guidance of H&S legal and compliance matters.
• Receives complaints, investigates, takes immediate action to remediate and reports on safety concerns
• Ensure all safety files are submitted for contractors/ subcontractors and are complete, and filed. Compile a site safety file for the Teraco and ensure all legislative documentation is communicated to employees on an on-going basis. Ensure no sub-contractors is permitted to work on site without being in possession of a safety file. Contractors must then be advised by the safety officer to compile the correct documentation based on their scope of work.
• Investigates reports on dangerous working conditions. Forwards the report and recommendations to Head of Security for redress.
• Coordinates actions to remove any dangerous appliances or chemicals
• Receives reports on workplace injuries, investigates the causes. Where there is a workplace injury at a construction site, ensures the necessary documentation is completed.
• Visits construction sites to ensure implementation of the correct safety policies and procedures. Conduct safety inspections on site and report deviations to Head of Security for redress. Document decisions for correction, with responsibilities and timeframes. Ensure all deviations are addressed with the agreed timeframe.
• Must be able to investigate incident and accidents.
• Management of sub contractors, as it relates to Health and Safety.
• Issuing of documents to supervisors e.g. toolbox talks, DSTI`s and checklist
• Ensures there is no danger to the health or safety of workers or site visitors. Accompany site visitors on tours as arranged with the Teraco Project Manager or EXCO.
• Represents Teraco in meetings with SHE representative on matters regarding workplace health and safety.
• Liaises with agencies for regular updates on legal regulations and program initiatives on workplace safety and environmental issues.
• Ensure all employees are inducted prior to be permitted to work on site. The induction will inform all employees pertaining to the hazards prevalent on site, and training in the use of a safety harness and the use of a fire extinguisher will be communicated to all employees.
• Review contractor method statement on an on-going basis identify and evaluate the risks to which employees may be exposed to, evaluate and analyse the risks identified and ensure that these risk assessments are then communicated to the workforce. Ensure at daily stand-up meetings, potential H&S Risks are discussed based on the project programme.
• Responsible to prepare the site emergency evacuation plan (where the site or the site area is not part of an existing operational site with a plan) and ensure all supervisors and contractors are supplied with a copy of the plan. Where the site is part of an operation site, ensure all supervisors and contractors are inducted in the existing site emergency evacuation plan.
• Conduct a thorough accident and incident investigation and come up with remedial actions to prevent future occurrence. In the event of a reportable injury safety officers must be able to enter into correspondence with the Department of Labour to inform them of the accident.
• Compile monthly H&S reports Head of Security for ESG and Board reporting.
• Inspect the following high risk activities: Excavations, Scaffold, Form work and Support work, All lifting machinery and lifting tackle, Portable electrical tools and immediately bring to management’s attention any serious deviations that may have being noted.
• Ensure all registers and checklists are updated on a weekly and monthly basis.
• Ensure all safety signs and notices are prominently displayed on site.
• Collaborate with the Head of Security to ensure access to site is limited to authorised vehicles and that health and safety best practices are applied in regards vehicle access and operations on site.
• Maintain good housekeeping principles.
• Ensure all health & safety reps conduct a monthly H&S rep inspection of their work areas.
• Ensure that all teams conduct a toolbox talk.
• Ensure that any person who is suspected to be under the influence of intoxicating substances is tested and the appropriate action is taken to remove the person from site and escalate to the Head of Security for further action.
• Complete reporting all H&S Incidents and Near Misses on Ozone within 12 hours of event. Support management in responding to client and authority enquiries related to H&S incidents. Perform root cause and trend analysis of H&S events, and implement meaningful corrective action.
• Participate in all H&S audits, conducted either by third parties or clients. Action any External or Client initiated H&S audit findings within the timeline and to the required quality.
• Prepare reports and feedback as required by clients in respect of H&S reporting.
• Monitor machine or equipment changes, ensuring that health and safety precautions are being taken into account.
• Identify potentially hazardous situations and take proactive measures to correct them.
• Ensure all employees are adequately trained and coached to perform their roles.

Information Security:

• Manage risks associated with access to the information assets/systems.

Skill Requirements

• Good communication skills
  • Active listening – ability to understand requirements
  • Proactive problem solver
  • Ability to work independently & a positive team player
  • Self-motivated
  • Conducts self professionally, exhibits high levels of tolerance and patience
  • Responsible for continued learning and self-development
  • Leadership

Qualifications and Experience

• Matric
• 4 years of experience in a Physical Security environment
• A relevant Health & Safety qualification (SACPCMP and or HPCSA) required
• Minimum of 5 years experience in mining or machinery Saftey Officer role
• Experience in Vendor Management and related SLAs
• Experience in administering and enforcing physical security.
• Driver’s license and own car