Clerical Assistant - Aspen Pharma Group



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Aspen Pharma Group Administrative / Secretarial Jobs in Eastern Cape


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Overview

Receive delivery notes, load materials, dispatch trucks, upload information/documentation into ERP, and process sales orders

Responsibilities

Documentation, reporting & record keeping

  • Complete goods receipt notes and carries out material verification
  • Generate sales orders
  • Generate picking lists, packing lists, load plans, sales invoices, and de-shroud notices
  • Obtain signoff on finished goods from the Pharmacist prior to distribution, for materials only required for scheduled items
  • Book the goods into the ERP System
  • Send Stores receipt notes and purchase orders to Finance and the Lab
  • Assist in gathering the information required for reporting in a department or area of technical expertise
  • Compile detailed and standardized reports and consolidate documents
  • Retrieve supporting documentation and records to facilitate and support query resolution


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Investigating

  • Prioritise issues and orders
  • Determine the cause of damaged goods
  • Escalate unknown causes to the superior
  • Track down mislabeled products, and correct the labelling thereof

General office support / Administrative support

  • Coordinate project and office services
  • Perform advanced administrative, operational, customer support and computational tasks (such as, basic data analysis, report and document development, complex report preparation, content development, meeting planning and advanced research)

Plan & process

  • Coordinate and provide input into work activities and priorities
  • Monitor adherence to schedules
  • Provide recommendations to management on improvement in processes
  • Provide guidance to and/or assists others with work activities
  • Check own work

Stakeholder relations

  • Communicate with internal stakeholders to achieve work objectives and to maintain relationships
  • Communicate with employees and management, to assist and convey information

Skills required

Background/experience

  • 1-3 years experience in an administrative role
  • Minimum of a 2-year Diploma in Administration


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Specific job skills

  • Product knowledge (ERP System, Hardware, Database)
  • Administration knowledge

Competencies

  • Planning and Organizing
  • Meeting Deadlines
  • Capturing Facts

Accountability & Decision Rights

  • Apply broad working knowledge of all concepts, terminology, and specialised administrative requirements to support areas of responsibility
  • Apply extensive knowledge of the job and policies/practices to perform a wide range of advanced administrative, operational, customer support and computational tasks under limited guidance
  • Provide guidance to and/or assist others on non-routine or escalated issues
  • Check your own work and possibly the work of others
  • Develop methods, techniques, and analytical approaches
  • Monitor adherence to schedules and reporting absences

Independent decisions relating to:

  • Methods, tactics, and processes to complete administrative tasks/projects
  • Prioritize requests and interpret/adapt procedures, processes, and techniques


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