Truworths Sales / Marketing Jobs in North West
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The store supervisor supports the store manager, floor manager and admin manager with the day-to-day running of the store. This person drives promotions and new accounts in the store ensuring the queues are managed effectively to ensure good customer service. Strong communication and a proactive approach is what make this person effective in their role.
Key Responsibilities
- Assist the manager with the day-to-day running of the store
- Making sure that the MBP and visual standards are maintained Maintaining the visual appeal of the store-in-store housekeeping
- Make sure that staff adhere to the policies and procedures
- Conduct and assist with hanger counts
- Conducting regular spot checks at the service desk and fitting room
- Giving regular feedback to your manager on poor and best sellers
- Assist with staff training, performance management, recruitment and IR Driving promotions in the store
- Driving customer service in the store
- Manage the opening of new accounts
- Queue management
- Admin duties including Admin Checks and following up on audits
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Qualifications and Experience
Experience / Knowledge:
- Computer literacy, good admin/credit knowledge
Competencies
Behavioural:
- Passion for fashion and attentive to detail
- Proactive, accurate and numerate
- Excellent customer service and good people skills
- Excellent communication skills
- Security conscious and self-motivated
- Attention to detail and vigilant with shrinkage
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