Sales Administrator: Riverhorse Durban - ACDC Dynamics

ACDC Dynamics is a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry.

We are seeking a highly efficient Sales Administrator to join our growing team in our Riverhorse, Durban branch. The incumbent will process all administrative duties for the Sales team, as well as assist with day-to-day sales functions.

Key Responsibilities

• Daily calls or emails to customers regarding follow-ups
• Assigning of quotes to external Sales Representatives
• Drafting of internal issues and following up
• Maintain job files for all sales staff
• Handle quotes/tenders from end to end
• Manage and review KAA activities, (CTC and calendars)
• Offer assistance and explanations when difficulties arise, complaints are followed up within 48 hours and a satisfactory solution is found for the customer exceeding his expectations
• Assist as and when required at management's discretion
• Assisting with all admins-related duties for the external sales staff while they are out of office, pending line manager approval
• General data capturing and cross-referencing
• Admin support to the Regional external sales team
• Admin support to Regional Category Managers
• Day to Day reporting regarding External Sales Staff’s office duties
• Updating and allocating of Quotes on Quote Report
• Submission and following up of items on Hello Sign
• Ad hoc assistance of the Sales managers as approved by the line manager

Requirements 

• Matric + 2-3 years in a similar role
• The ability to work within groups and other divisional groups
• The ability to see opportunities and suggest actions, doing things differently and effectively
• The quality of being honest and having strong moral principles
• The practice of being positive and having an optimistic attitude