Carpet Cleaner - Marriott International

We are recruiting a hardworking and top-class Carpet Cleaning Technician with a “Can Do” positive attitude and who is effective and efficient while providing a high-quality service to join our Housekeeping team. Reporting to the Executive Housekeeper, the successful candidate will be experienced and knowledgeable in the Carpet Cleaning function and will be responsible to clean carpets throughout the hotel with specific, relevant techniques and specialised skills whilst ensuring all carpets are maintained and allocated tasks are completed to high standards.

This position will also be required one to perform functions within the housekeeping department as and when required whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment

Key Responsibilities

• Obtain cleaning requirements and tasks from Housekeeping management
• Assessing the state of the carpets that need to be cleaned.
• Applying stain and pre-cleaning treatments to the carpets.
• Carefully removing furniture to access all areas that need to be cleaned.
• Cleaning carpets using machine and hand-washing techniques.
• Drying carpets using drying machines.
• Resetting the furniture.
• Keeping the carpet cleaning equipment clean and in top condition.
• Reporting completed tasks at end of the shift to the management team
• Perform other Housekeeping related duties as and when required
• Adherence to health and safety as well as COVID protocols within the work environment and at workstations
• Maintain a neat, clean and well-groomed appearance as per company standards
• Ensure equipment is kept clean and maintained at all times and after usage
• Perform other duties as and when required

Required Experience & Qualifications

• A suitable related qualification is preferable
• At least two years of proven working experience in a similar role
• In-depth knowledge of carpet cleaning products
• Professional, friendly demeanour

• Efficient and effective in conducting tasks
• Clear and concise understanding of the English language
• Strong communication skills
• Previous work experience as a carpet cleaning technician.
• Detailed knowledge of cleaning chemicals and machines.
• Physically fit to lift heavy objects
• Good communication and interpersonal skills.
• Ability to operate industrial cleaning machines.
• Ability to lift and move heavy furniture.
• People-centric with a strong focus on the Guest experience
• Ability to work within a pressurized environment
• Ability to use Initiative and be proactive and self-driven
• Ability to work without supervision and within a team
• Attention to detail pertaining to the area of responsibility
• Required to work rostered shifts and irregular hours as per operational requirements
• Flexible working hours as well as availability to work weekends and Public holidays day and night shift as per operational requirements