Job Description: Responsibilities, Qualifications, and Necessary Skills
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Job Description
Accountability: Consultation on Fleet Management Products
Consult on all aspects of the AVMS fleet management process which includes;
- Consult and advise on Fleet Policy
- Vehicle Selection and Procurement o Funding Options including credit
- Value added products o Fuel Management including alliances
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- End of Contract Disposals o Contract Management
- Contract Risk Management
- Analyse the business needs and environment of the client and advise clients on relevant fleet solutions
- Network with the bigger ABSA R.E’s to ensure cross skill opportunities at all levels.
- Create a multilevel contact environment, securing strategic intent at all levels, ie FD, MD, CEO, CFO,HR, Finance Manager, Transport Manager, Municipal Manager.
- Innovatively comply with client requirements should there not be a straightforward solution, make necessary recommendations
- Manage regular fleet reviews and client meetings highlighting the clients fleet contract performance and minimising risk
- Prepare annual Strategic Fleet Reviews and identify cost saving opportunities for the clients
- Annual action plans to be discussed with clients, detailed SWOT(Strengths Weaknesses Opportunities Threats) analysis for dissemination with clients
- Prepare detailed credit applications and analyse client’s annual fleet requirements together with the Business Bankers and R.E. where relevant.
- Keep abreast of the market trends and competitor activities through constant research and networking with suppliers, manufacturers, and clients.
- Leverage off clients and dealers for growth opportunities
- Identify and secure growth opportunities within current client base
- Prepare Annual Client Budgets identifying potential growth and replacement opportunities
- Host client workshops to notify of relevant legislations and product changes
- Facilitate existing business tenders as and when
- Co-ordinate and manage a client calling programme
- Prepare and present proposals to clients on new opportunities for products or services
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Accountability: Relationship Management
- Build strategic relationships with Corporate, Commercial and Enterprise clients and manage these relationships
- Engage and collaborate with internal departments with regards to providing efficient solutions and query resolution to clients
- Prepare and present solutions to client queries and enquiries
- Capture relevant new information on the Customer Relationship Management database regarding client interaction and ensure accuracy is maintain
- Attend adhoc Strategic Marketing Events
- Ensure that the Co-ordinators joint call with consultants to enhance / encourage solid relationships and process changes
Accountability: Project Management
- Initiate projects to enhance internal efficiencies or innovation depending on market changes and client needs
- Participate and delivery on adhoc projects in conjunction with other departments
- Adhere to sales force / Managing and Growing Business with Clients Module performance process requirements
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Accountability: Reporting and Administration
- Adhere to sales force performance process requirements by complying with requirements as set out in the Managing and Growing Business module, i.e. Agenda preparation formeetings, call reports, forward any actions or activities required
- Control fleet performance through preparation of reports for clients and internal use.
- Ensure the accurate and timeous processing of information pertaining to the retention, pending and replacement reports in order for reports to be drawn when required. This function is performed by the consultant and all information is captured on the internal systems (e.g. Leaseman, Midas)
Education and Experience Required Minimum Requirements
- Grade 12
- National Diploma in Sales and Marketing or equivalent NQF level 5 qualification or higher
- Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status
- Minimum of Two (2) years client service experience within asset finance environment
- Minimum of Two (2) years Motor industry and Fleet Management experience
- Proficient in: MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
- No criminal record
Opportunities You Might Like:
Knowledge & Skills: (Maximum of 6)
- Strong communication and negotiation Skills
- Fleet Management knowledge
- Self-motivated and able to work as part of a team
- Numeric ability
- Relationship building & interpersonal skills
- Ability to work under pressure
- Accuracy and attention to detail
- Proactive involvement
- Using initiative
- Computer Literacy (Microsoft office)
Competencies: (Maximum of 8 competencies)
- Working with people
- Relating and networking
- Persuading and influencing
- Presenting and communicating information
- Writing and reporting
- Planning and organising
- Delivering results and meeting customer expectations
Qualifications
- Business Improvement Orientation (Meets some of the requirements and would need further development)
- Digital familiarity (Meets all of the requirements)
- Enabling team success (Meets some of the requirements and would need further development)
- Experience in a similar environment
- Higher Diplomas - Business, Commerce and Management Studies
- Openness to change (Meets some of the requirements and would need further development)
- Product and/or Service Knowledge (Meets some of the requirements and would need further development)
- Quality orientation (Meets some of the requirements and would need further development)
- Sales support (Meets all of the requirements)
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