UPS Security / Law Enforcement Jobs in Johannesburg
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The Security Specialist ensures implementation of security processes and procedures at UPS facilities. He/She addresses dishonesty, physical security, and employee security issues; this may include assisting in investigations. This position monitors claim and damage information to identify trends and respond appropriately.
Job Duties:
Analyzes Package Claims
- Reviews paid claims data to identify accounts that needed attention.
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- Evaluates claims data from specific package delivery centers to determine where claims originated.
- Produces the monthly claims report for each division to summarize claims information, trends, and analysis.
- Responds to stakeholder questions (e.g., Business Development, etc.) to ensure understanding of claims report findings.
Monitors High Risk Shippers
- Reviews the High Risk Shipper report to verify receipt of high risk packages (e.g., cell phones, computers, etc.).
- Monitors high risk account documentation to ensure pickup and delivery guidelines are followed.
- Partners with package delivery center management to conduct high risk account audits
Reviews Theft Risk
- Examines theft and open package data to determine links to company employees.
- Conducts physical audit of potential theft areas (e.g., bathrooms, trash cans, etc.) in the package delivery centers to discover possible theft.
- Conducts audit of delivery vehicles (e.g., locks, etc.) to reduce exposure to potential package theft.
- Inspects package delivery center facilities and property to check for unsecured access areas
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Conducts Driver Audits
- Reviews claims data to identify drivers with the most claims.
- Examines driver reports to determine if drivers are following driver release (i.e., package left without a signature) guidelines.
- Follows drivers on their deliveries to observe and verity driver release discrepancies
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Job Specific Competencies:
- Bachelor’s Degree preferred
- South African Residency permit is a must
- Conducts Research
- Details Orientation
- Incident Investigation
- Legal, Regulatory and Compliance Knowledge
- Operational Security Knowledge
- Report Generation
- Small Package Operations Knowledge
- Solicits and Gathers Information
- Technology Knowledge
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