Job Description: Responsibilities, Qualifications, and Necessary Skills
Call Centre Jobs In South Africa 2024Jobs In Cape Town 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
purpose
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.
experience and qualifications
- Minimum Qualification - Grade 12
- Preferred Qualification - Relevant Diploma
- Experience - 1-3 years Call Centre Agent Experience
- The person must not be an unrehabilitated insolvent
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additional requirements
- NOTE – This is an office-based position based in Cape Town
Minimum Requirements:
- FAIS Compliant as prescribed by the Financial Services Board
- 2 – 3 years experience working in an inbound call centre as a Sales Consultant.
- Relevant NQF 5 as prescribed by the Financial Services Board Regulatory Exam as prescribed by the Financial Services Board
- The person must not be an un-rehabilitated insolvent
- RE Qualification complete or still within DOFA time frames
- No Referral plan is assigned to this job
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