Job Description: Responsibilities, Qualifications, and Necessary Skills
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We’re looking for an IT infrastructure expert to take the reins technically on all things cloud in our tech environment.
We’ve got some really cool things planned as we grow, and we’d love for you to be part of the journey!
a day in your life?
Cloud Infrastructure Management
- Define & maintain Cloud infrastructure standards for both hyperscalers and on-premise, including installation standards, data backup and recovery strategy, security standards, and, ""best-practice"" standards to ensure effective delivery of services in line with mrpIT SLAs.
- Define and report on the Cloud infrastructure operational tracking metrics to provide insights & feedback to management on downtime (planned & unplanned), service levels, operational performance & overall delivery
- Identify areas of improvement and efficiencies of Cloud infrastructure to ensure overall capacity is utilised correctly and sufficient contingency space is maintained"
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Driving Strategy
- Translate Cloud strategies into tactical solutions to address key business requirements, drive capability and produce delivery roadmaps within the infrastructure space.
- Understand the current and future trends and knowledge share amongst the team.
Team Management
- Ensure that the workload within the team is distributed fairly and in line with the team's priorities to deliver on departmental KPI's / targets but also challenging to drive intellectual growth.
- Keep abreast of talent pool to contribute to the recruitment of top talent. Drive succession, training and development within the team to ensure resource capability and business continuity.
- Conduct one-on-one checks in's with the team to drive and cultivate the driving.
- Lead the team which includes: managing performance, driving the culture or the Group, development of the team and recognition.
Risk Management
- Highlight risks to the business and ensures compliance with legislation and company policy at all times throughout service lifetime.
- Introduce sustainable processes and procedures that minimize risk and vulnerabilities within the environment.
- Address risks by auditing and security teams.
- Vendor Management
- Drive partnerships with existing vendors to ensure on-time and in full delivery.
- Operational responsibility to ensure that deployed services operate within the agreed SLAs and remain fit for purpose.
- Negotiate contracts with suppliers of services or software.
- Ensure vendors have sufficient stock and resources to deliver as per the new store or Technology Roadmap.
what experience we’re looking for?
- Diploma or Degree in IT or relevant cloud certifications
- 5+ years specifically managing a cloud Infrastructure environment
- 2+ years in leading a team
- Experience with AWS or Azure or Google Cloud Platform as well as the commercial and billing side
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