Job Description: Responsibilities, Qualifications, and Necessary Skills
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Purpose of the Job
To maintain an effective flow of the blood donor clinic by:
- assisting with the assembly of the clinic.
- interacting with the donors.
- preparing the donor for donation.
- monitoring the donor during the donation.
- ending the bleeding process
- dealing with adverse reactions
- transport staff and equipment safely to and from clinics
Minimum Requirements
- Matric Certificate
- A Code EC or EC1 driver’s licence without endorsements and a PrDP
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- The working hours are variable, shift work is required with some weekend work and call-outs.
- Previous experience in a customer service environment is required
- Be prepared to relocate to Worcester
- Own reliable transport
A combination of the following skills, knowledge and attributes is required:
- Well-spoken, well-groomed with good communication skills
- Possess excellent customer service skills and am able to deal with the public
- Accuracy in data collection
- Have a friendly disposition and a willingness to “go the extra mile”
- The ability to work as part of a team is essential
- Willing to assist with carrying clinic equipment to and from venues
- Previous driving experience is essential
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