Customer Care Agent at Namstaffing

eg. Accountant or Accounting or Kempinski



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.

April 2, 2020

Namstaffing Call Centre Jobs in Durban






1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


Position Summary:

The Call Centre Agent is responsible for the provision of professional information service to registered persons, applicants and the public in general.

Key Responsibilities:

  • Answer calls professionally, respond to customer enquiries, which may include Registration, Education, CPD, Finance, and organisation events in general


ADVERTISEMENT - CONTINUE READING BELOW


  • Maintain customer database, communicate and co-ordinate with other Units
  • Manage and process any customer complaints or queries and ensure proper close out
  • Close out customer queries
  • Research required information, using available resources (E.g. Website, CRM) including verification of membership
  • Escalate unresolved issues, route calls to appropriate/ designated persons
  • Manual invoices for cancelled membership
  • Load membership of VA’s onto member’s profile.

Opportunities You Might Like:

Qualifications and other requirements:

  • Matric
  • Call Centre professional qualification
  • Minimum 6 month’s’ work experience in Call Centre environment
  • Verbal, written and presentation skills
  • Communication skills
  • Proficiency in Microsoft Office Suite


SHARE THIS ON:


Previous Job

Customer Care & Call Centre Manager

Next Job

Temp Call Centre / Customer Agent


ADVERTISEMENT - CONTINUE BELOW TO APPLY


APPLY NOW


MORE JOBS YOU MAY LIKE | APPLY NOW!

Customer Support Representative: Call Centre - Mr Price Money

Call Centre Agent: Trainee - Old Mutual

Call Centre Agent - AVI Limited

Telesales Agent (Insurance): Durban - Mr Price Money

Telesales Agent (Mobile): Durban - Mr Price Money


ADVERTISEMENT - CONTINUE BELOW


View More Call Centre Jobs
View More Namstaffing Jobs



Popular jobs this week

DISCLAIMER

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

DSPA VACANCIES & GOVERNMENT JOBS IN SOUTH AFRICA TODAY

JobSearch South Africa is your most reliable website for latest jobs in South Africa today. If you are interested in getting genuine and reviewed job vacancies in South Africa from the best companies, then you are in the right place. Browse For DPSA vacancies, Government jobs & More. You can find LinkedIn jobs and Indeed jobs, here

TOP CAREER ARTICLES FROM EXPERTS

The job market in South Africa offers diverse opportunities, with high-paying roles available across sectors such as IT, finance, engineering, and healthcare. Many job seekers aim for government jobs, which provide stability, or pursue growing fields like data science and project management. With the rise of remote jobs in South Africa, professionals in accounting, legal, and medical fields can now work flexibly. In-demand positions also include teaching and nursing jobs, reflecting the need for skilled professionals. Mining, a key industry, consistently hires for various roles, while driver jobs remain popular, especially in logistics and delivery. These career options offer competitive pay and job security.

Top

COMPANY

Employer

Job Seeker

Similar Job Sites