Job Description: Responsibilities & Requirements
We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Midstream/ Silverlakes branch.
Duties and Responsibilities:
- Customer relationship building management
- Provide customers with product and service information
- Problem solving tasks during shift
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- Handle and take full responsibility for customer related queries
- Key Competencies and Skills
- Strong verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Team work
- Stress tolerance
Opportunities You Might Like:
Further requirements:
- Grade 12
- Fully bilingual in English and Afrikaans
- Minimum 2 years experience in a Call Centre
Package related information:
- 15 Days Annual Leave
- Momentum FundsAtWorkProvident Fund
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