Job Description: Responsibilities, Qualifications, and Necessary Skills
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Alert Engine Parts is searching for an honest Cashier at the branch in Durban Briardene. The purpose of this position is to receive payments, reconcile cash and maintain documents of all transactions and also assist with Receptionist duties. This is a small branch, therefore the Cashier will also be responsible for Receptionist duties.
The successful candidate will need to be honest and reliable. Successful candidate to report to the respective manager of the department.
Key Performance Indicators will include, but are not limited to;
Cash Receipting
- Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for a specific product
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- Collect and counts payment tendered verifying total against the amount due and/or seeking identification, checks recording and processes cheque payment
- Issuing receipts reflecting the amount tendered and confirming recording with the customer
- In order to ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines
Cash Reconciliation
- Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
- Totalling amounts and verifying cash totals to receipts used
- Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
- Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing
Documentation/ Recordkeeping
- Maintains documentation and records of transactions
- Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
- Accessing/retrieving information and records to facilitate the resolution of specific enquiries
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Reception
- Performing all necessary reception tasks in an effective, professional and gracious manner
- Receiving and greeting visitors, determine their needs in a professional manner, offering them refreshments and directing them accordingly
- Sorting and distributing incoming mail, preparing outgoing mail for pick up or courier and organizing courier deliveries
- Monitoring people coming and going through the reception doors and issuing visitors with passes where required
- Being aware of and reporting suspicious activity
- Booking meeting rooms and liaising with the tea ladies about refreshments and catering for meetings
- Answering a high volume of inbound and outbound calls efficiently and maintaining a response rate swiftly in accordance with agreed Aftermarket Solutions standards
- Providing information and assistance to callers
- Taking and relaying messages to relevant parties
- Correcting and updating the electronic telephone directory
- Opening rooms and ensuring the setting up of equipment required in doing
- Ensuring the updating of bulletin boards
- Maintaining regular attendance, personal appearance, punctuality and adherence to lunch and tea times set with co-workers
Requirements:
- Grade 12
- Basic proficiency in MS Excel
- 2-5 years Cashier/receptionist experience
- Must handle all counter cash.
- Perform general administrative functions at the branch
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