Mr Price Group Supply Chain / Logistics / Warehousing Jobs in KwaZulu-Natal
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We’re looking for a software support whiz to add value to our technology team!
You’d be involved in our projects and support, with a focus on the Supply Chain & Logistics systems that can be found in our state of the Art DC!
a day in your life?
- Respond to issues and queries logged by internal business users with regards to our internal Respond to issues and queries logged via various methods
- Determining the nature of customer problems through asking relevant questions
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- Guide customers through the problem-solving process
- Run diagnostic programs to resolve problems
- Follow up with customers to ensure the issue has been resolved
- Gain feedback from customers about application issues and enhancements
- Effectively maintain the day to day operations of the departmental Systems which include daily updates and reconciliation, verifying server backups, verifying database backups, server sizes, integration error reports
- Documentation of daily procedures and compiling of System and training manuals (department specific)
- Participation in User Group meetings with the Divisions
- Adhoc projects as they arise.
what we’re looking for?
- IT Diploma or Degree (Or studying towards one)
- Excellent business knowledge in a retail environment & great with people
- 2+ years’ working experience with:
- SQL Server
- Logging and monitoring
- Microsoft Excel at an advanced level
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