Housekeeper - Private Game Reserve

A private game reserve is looking for housekeepers to join their team. The successful candidate is required to maintain the up-keep of all guest rooms, public areas and corridors clean and neat.

Key Responsibilities

• Respond promptly to requests from guests and other departments.
• Fill caddy with supplies and transport to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Ensure that room keys are kept safe

• Replace dirty linens with clean items and make beds.
• Clean bathrooms and refill toilet paper when needed.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish and remove marks from walls and furnishings.
• Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
• Ensure uniform and personal appearance is clean and professional; maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• You will also be scheduled to work in the Soil Room, Linen room, Public Area and Housemen, necessary training will be given for each area.
• Public areas are to be kept clean and hygienic at all times.
• Public areas need to be kept clean and hygienic at all times
• All public bathrooms to be cleaned daily
• Bathrooms need to be checked every half an hour and stocked with the necessary amenities
• Ensure that there are always two rolls of toilet paper and a bottle of air freshener on the cisterns.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

Requirements

• 1 - 2 years experience in Housekeeping in a 4 or 5 Star Hotel/game reserve
• Good communication skills
• Ability to work without supervision
• Customer/staff focused
• Team orientation
• Attention to detail
• Preference will be given to South African Citizens
• Must live in the Ceres or Touws Rivier or this is a live-in position.