eThekwini Accounting / Finance Jobs in Durban
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Job Purpose
To provide comprehensive customer care and revenue collection services to all eThekwini Municipality customers and patrons of the Service Centre.
Key Responsibility Areas
- Process and conduct all municipal account operations.
- Contribute to service excellence initiatives.
- Provide information on access.
- Process all applicable administrative requirements.
- Initiate corrective measures and safeguard the municipality against potential revenue losses.
- Process requests for funds and /or adjustments to customer accounts.
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- Disseminate information on ancillary products.
- Amend customer information details.
- Negotiate mutually acceptable payment arrangements.
- Support with the training of new staff.
- Process all payments and bank all revenue collected.
- Receipt and acknowledge electronic payments.
- Administer payments for various specialized municipal services.
- Administer the issuing of tender documents.
Essential Requirements
- An appropriate level of secondary education.
- 6 months relevant experience.
- Computer Literacy.
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Preferred Requirements
- Matric/Grade 12.
- 12 Months relevant experience.